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Delivery Information

Manufacturing & Delivery Time

All Jewlr items are made-to-order and take about 3 to 5 days to manufacture. The estimated delivery date is listed on each item page. The date your order dispatches by and the delivery method you choose will dictate your order delivery date. Your order confirmation email will also include the estimated delivery date.

Free Delivery To Europe

We are pleased to offer free standard delivery on all items to Europe.

Our jewellery is custom manufactured for you at our factories in North America and delivered via expedited courier service to Europe.

Delivery Times To Europe

Please allow approximately 3 to 8 working days for manufacturing plus delivery time. Estimated manufacturing times are listed for each item on their item page. While we make every effort to dispatch your order to you within the estimated time frames, we cannot guarantee delivery within these estimated times. Keep in mind that all of our items are personalised and made to order. Please allow sufficient manufacturing and delivery time when placing your order.

Standard - Free standard delivery has a signature confirmation and takes between 3 to 5 working days excluding manufacturing time.

Express - Express delivery is tracked and signed and takes 2-5 working days to Western Europe excluding manufacturing time. Express delivery to Eastern Europe takes 3-5 working days and is signed and tracked. You can choose the Express delivery option for an additional charge during checkout.

Delivery times are listed in working days and are quoted to us by our logistics partners. There may be events (e.g. extreme weather, customs clearance, inaccurate address info) that may delay delivery beyond the quoted time. We are not responsible for these delays.

International Customers

Jewlr has partnered with International Checkout, a trusted third-party company, to fulfill orders for our international customers. Read our International Orders page for more details.


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The perfect last-minute personalised gift

Your personalised jewellery order can be presented as a gift before it even arrives! This jewellery certificate includes an image of your personalised item. Choose a design and type a special message in the window below. Download your jewellery certificate and print. It's fast and easy! Click here for more information.

free shipping
Free Delivery
free gift
Free Gift with Purchase
99 day returns
99-Day Returns
1 year warranty
One-Year Warranty
Made in USA & Canada

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